Iltar-Italbox’s Quality Policy is based on the belief that maximum customer satisfaction, in accordance with its explicit and implied expectations and requirements, is achieved through the high quality of the products and services offered.
The entire business management system is based on continuous improvement: this approach that requires everyone’s involvement and participation enables Iltar-Italbox to increase its ability to meet the needs and expectations of its customers.
The top management, starting from customer and market needs, annually defines an Improvement Plan, specifying its objectives. Iltar-Italbox Suppliers and Partners are also involved in the process: they are, in fact, an important ring of the production chain.
The improvement of the company necessarily implies also that professional and cultural at all levels of the organization.
The whole organization of Iltar-Itabox is based on the principles of the quality management system, in compliance with UNI EN ISO / TS 16949: 2009 and UNI EN ISO 9001: 2008 international standards.
Attention for the environment
Iltar-Italbox pursues the continuous and sustainable improvement of its environmental performances and commits itself to preventing pollution by maintaining a fair balance between social, environmental and economic responsibility.
Iltar-Italbox has also implemented – at all levels of its organization – a specific Environmental Management System certified according to ISO 14001: 2004 standards.